Joint workshops enable our onsite and nearshore experts to interact with clients, and through those discussions to understand fully their requirements and to formulate those requirements into clearly stated concepts. As well as technical issues, these discussions also bring other important aspects to the foreground, such as client expertise and relevant organizational structure.
Choosing the correct architecture and the appropriate people and processes to implement these requirements are crucial next steps for our client’s success. We also keep in mind the period after project implementation and there are extensive discussions with the client about the various long-term implications of the new undertaking .
Our expertise in software development is based on over 1 million hours of experience in the implementation of highly demanding requirements from a range of diverse industries. Our experts have more than 12 years of experience in the design and integration of teams that exactly suit the needs of our clients.
In one single step, these team members can substantially increase the development capacities of our clients while at the same reducing costs. And even more important are the long-term values that are created through increased flexibility, learning organizations, adaptable services and trustful partnerships. Each of these types of cooperation is different and each client has their own strategies and culture, as well as their own processes, methods and requirements. We take all of these aspects into account in the choice of teams and/or project staffing. Software development today far exceeds mere programming work and testing – the proactive support of each nearshore team consists of the on-going coaching of all participants, as well as putting a qualified scrum master at the disposal of the client.
With new projects or project introductions, the thinking often only goes up to the point of introduction, everything being focused on a fast implementation. Time-to-market is important of course, and processes can be accelerated, but consideration of the project total life cycle shows that in most cases the subsequent expenses for the organization are underestimated or even forgotten. We help our clients achieve an optimum cost-benefit ratio over the full life cycle of a project by consulting them about this aspect already at the outset of the project and/or assuming one-stop further development and operation.
We advise our clients from the outset on their projects – from questions about the best methodology and optimal positioning within the context of their organization – through to the provision of individual project roles or entire reporting structures. Frameworks change, especially during a long term cooperation, therefore we also proactively plan for such changes, reacting to them together with the client in order to optimize the outcome. Most of our clients develop their agile abilities (SCRUM, Kanban etc.) with us and as an active member of the Scrum Community in Serbia we offer the client official training sessions and certification. Some 25 clients have already taken advantage of this.
All our clients develop a taste for our proven Support Services, which provide 360 degrees wrap-around support to the processes and needs of the client. We support every client from first contact right up to the handing over of complete business processes. These services are integral part of our service offer and an intrinsic component of successful cooperation. Consequently consulting, for example, is not treated as a single, time limited service to secure projects, but instead as a substantial ongoing part of creating long term added value.
Every client and every project is unique, some allow near-shoring, some can only be done on-site, some can be a combination of both. Based on our 12 years of experience of near-shore and of on-site development, we know which constellations are reasonable and possible for which undertakings, and which are not. The learning curves are steep and even split teams can develop agile abilities (more than 70 % of our clients do so) – and knowing this enables us to assemble optimal teams and to better advise our clients.